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Terms Of Service

OVERVIEW

These Terms of Service (“Terms”) describe the framework under which CodeLogicX Pvt. Ltd. (referred to as the “Service Provider”) will perform its development and design offerings (together, the “Services”) for the entity or individual receiving them (the “Client”). By requesting, accepting, or otherwise making use of the Services, the Client acknowledges that they have read, understood, & agree to be bound by the terms contained herein.

1. Scope of Our Services

The Service Provider shall render development services in accordance with the terms mutually agreed upon with the Client. All particulars relating to the Services including, but not limited to, deliverables, schedules, & performance milestones, shall be expressly detailed within a separate “Developer Service Agreement” and/or “Statement of Work.”

The Service Provider retains the discretion to delegate any portion of the Services to qualified third-party contractors, provided such delegation does not compromise either the agreed standards of quality or the timely completion of the Services.

2. Payment & Fees

We believe in a transparent and no-surprise billing methodology.

  • All fees and payment schedules are clearly outlined in your Service Agreement.
  • Payments are non-refundable unless your agreement specifically says otherwise.
  • We will accept the payment via the methods listed in your Service Agreement, and we will send you the invoice as per the schedule agreed upon.

3. Intellectual Property

The Client shall remain the sole owner of all intellectual property rights in any materials, data, or content supplied to CodeLogicX Pvt. Ltd. for the performance of the Services.

All intellectual property produced in the course of delivering the Services, including, without limitation, software code, design assets, and related documentation, shall vest in the Client once all applicable fees have been paid in full.

4. Confidentiality

We treat your information very securely. That means:

  • No sharing it with third parties without your written consent.
  • We'll protect all proprietary and confidential information as outlined in your Service Agreement or NDA.

5. Quality & Expertise

When you hire CodeLogicX, you're getting talent & accountability in one place. We take full responsibility for the quality of work & the capabilities of every person working on your project/product.

6. Dispute Resolution

Any dispute, controversy, or claim arising from, or connected with these Terms or the performance of the Services shall first be addressed through sincere & good faith discussions between the parties.

Should such discussions fail to produce a resolution, the parties agree to refer the matter to mediation as a prerequisite to initiating any legal proceedings.

7. Refund & Cancellation

We know plans can change. Here's how we handle it:

  • Before work starts: Full refund.
  • After work starts but before completion: Pro-rated refund based on work completed.
  • After completion: No refunds.

You can cancel at any time by emailing us at cx.sales@codelogicx.com. We may also cancel the Services if you breach these Terms or fail to make payment.

8. Limitation of Liability

We're here to deliver value, not create risk. That's why:

  • We shall not be held responsible for any damages that are indirect, incidental, or consequential in nature.
  • Our total liability is capped at the amount you've paid us for the Services in question.

9. Governing Law

These Terms follow the laws of Kolkata, India, without regard to conflict of law rules.

10. Changes to These Terms

The Service Provider reserves the right to modify or update these Terms at its sole discretion at any time. It is the Client's responsibility to review the Terms of Service periodically while engaging with or making use of the Services. Ongoing utilization of the Services after any modifications to these Terms will be considered as the Client's agreement to the updated provisions.

11. Contact Us

Got more questions or concerns? Let's talk.

cx.sales@codelogicx.com